Ammar Jali: From Delivery Driver to Award-Winning Domino’s Franchise Owner and Community Leader
Michigan, US, 15th June 2024, ZEX PR WIRE, Ammar Jali’s extraordinary journey from a part-time delivery driver to an award-winning Domino’s franchise owner epitomizes the essence of dedication, vision, and community commitment. Beginning his career with Domino’s in 1991 while pursuing an Electrical Engineering degree at the New York Institute of Technology (NYIT), Jali’s academic excellence earned him honors and a place on the Dean’s List.
In 1994, with the help of an SBA loan, Jali purchased his first Domino’s store in Long Island, NY, marking the start of a remarkable entrepreneurial journey. His hard work and dedication have recently earned him the prestigious International Franchise Association Gold Franny Award for operational excellence, a testament to his leadership and commitment to high standards. This esteemed award was celebrated at a London Domino’s Pizza awards ceremony, highlighting Jali’s significant achievements among nearly 1,100 franchise owners.
“Domino’s has delivered, to me and my family, the dream of owning and operating my own business,” said Jali. “Domino’s truly provides a fantastic opportunity to those who show initiative and a desire to advance.”
A focus on customer satisfaction and loyalty has marked Jali’s journey. His business philosophy revolves around the belief that exceptional customer service is crucial for success. “Competition is growing every day, and therefore, you need to stay focused on how you retain your loyal customers and acquire new ones,” Jali shared. His approach ensures that every customer interaction is positive, fostering repeat business and long-term loyalty. “Customer service is not a department; it’s an attitude!” Jali emphasized.
In addition to his business success, Jali has made significant contributions to his community. He is actively involved in philanthropic efforts, such as supporting disadvantaged children through sports programs and providing scholarships to deserving students. His commitment to giving back reflects his belief in the importance of community involvement and making a positive impact.
Jali’s leadership style focuses on creating an outstanding work culture and empowering employees. By fostering a supportive and growth-oriented environment, he has enabled many team members to thrive and advance in their careers. His dedication to excellence in every aspect of his business, from store cleanliness to customer service, sets a high standard for his team and ensures a consistently high-quality customer experience.
Through innovative strategies, such as leveraging technology and local marketing, Jali has kept his stores competitive and appealing. Integrating mobile apps, social media, and inviting store environments enhances the customer experience and drives business growth.
“Ammar’s personal commitment, leadership, and determination to grow his franchise made him tremendously successful in 2012,” said Scott Hinshaw, Domino’s executive vice president of franchise operations and development. “The idea of beginning as a driver and working your way toward fulfilling the dream of becoming an award-winning franchise owner is what Domino’s is all about.”
Jali’s success story is an inspiring example of what can be achieved with hard work, vision, and a relentless commitment to excellence. His journey from delivery driver to award-winning franchise owner and community leader is a testament to the transformative power of dedication and leadership.
About Domino’s Pizza®
Founded in 1960, Domino’s Pizza is the recognized world leader in pizza delivery, with a significant business in carryout pizza. It ranks among the world’s top public restaurant brands with its global enterprise of more than 10,400 stores in over 70 international markets. Domino’s had global retail sales of over $7.4 billion in 2012, comprising over $3.5 billion in the U.S. and nearly $3.9 billion internationally. Its system comprises franchise owner-operators who accounted for over 96% of the Domino’s Pizza stores as of the second quarter of 2013. The Domino’s brand generates over $2 billion in global digital sales annually. Continuing its focus on menu enhancement, Domino’s established itself as a player in the pan pizza market by launching its Handmade Pan Pizza, featuring fresh, never-frozen dough, in October 2012.
